General legal information, published for everyone. It does not apply the law to anyone’s particular situation and is not legal advice. Laws change and differ by place; check the primary sources below.
Quick summary
- A verbal agreement can be a legally binding contract if the usual elements of a contract are present.
- Text messages can also create or help prove a contract, although unclear wording, missing terms, or messages sent during preliminary negotiations can make the result uncertain.
What it means
A verbal agreement can be a legally binding contract if the usual elements of a contract are present. Text messages can also create or help prove a contract, although unclear wording, missing terms, or messages sent during preliminary negotiations can make the result uncertain.
How the law works
How the law usually works
A contract commonly requires:
- An offer or proposal.
- Acceptance of that offer.
- Consideration, meaning each side gives or promises something of value.
- An intention to create legal relations.
- Terms that are sufficiently certain.
- Parties with legal capacity and no invalidating problem, such as fraud, duress, or illegality.
A contract does not usually need a formal document. The parties’ words, messages, payment, delivery, work performed, and other conduct can show what they agreed.
A verbal agreement may therefore be enforceable even when nothing was signed. However, proving its terms can be difficult. The parties may honestly remember different prices, deadlines, services, or cancellation rights. A court may enforce only the terms it can find with reasonable confidence.
A text message can be part of the agreement or can constitute an offer, acceptance, or confirmation. Courts generally look at the words used, the surrounding circumstances, the parties’ conduct, and whether the sender appeared to have authority to bind a business. Messages such as “I accept,” “Confirmed at $2,000,” or “I will deliver on Friday” may be important. Messages saying “subject to contract,” “I am still considering it,” or “this is only a quote” may suggest that no final agreement was intended.
Electronic messages can sometimes satisfy a legal requirement for a writing or signature. An electronic signature does not always need to be a typed name. Depending on the law, it may include a name in an email, a signature block, clicking an acceptance button, or another electronic process showing an intention to authenticate the document.
Some agreements have special formal requirements. Common examples include:
- Transfers or long-term interests in land.
- Guarantees of another person’s debt.
- Certain consumer-credit, employment, insurance, or regulated transactions.
- Sales of goods above a specified value.
- Agreements intended to be deeds.
- Transactions affected by a company’s constitutional or signing rules.
A text exchange may meet a writing requirement in some situations, but not necessarily every requirement. A message can also be evidence that an oral contract existed without being the complete contract itself.
Common processes
1. Collect the communications. People commonly save the full conversation, including dates, times, attachments, quoted messages, voice messages, emails, invoices, and payment records. Screenshots may help, but an export of the original conversation or records from the service provider can be more persuasive.
2. Identify the alleged terms. The parties commonly write down the price, scope of work, delivery date, payment date, cancellation terms, warranties, and any agreed limits on liability. They also identify terms that were discussed but never resolved.
3. Check conduct after the conversation. Part-payment, delivery, starting work, accepting goods, or using the product can support the argument that an agreement was reached. Conduct can also show that the parties later changed the agreement.
4. Compare the evidence. People commonly compare messages with invoices, purchase orders, website terms, proposals, business records, and witness accounts. A later invoice may support an agreement, but sending an invoice alone does not necessarily prove that the recipient accepted its terms.
5. Clarify the position in writing. A person may send a professional letter or email explaining the alleged agreement, the amount claimed, and the proposed resolution. This can sometimes settle the dispute and may create useful evidence, but careless wording can also make admissions or change the legal position.
6. Negotiate or use a dispute process. Businesses commonly try negotiation, mediation, arbitration, or a payment-demand process before starting court proceedings. The available process may depend on the contract, an industry rule, or a consumer-protection law.
7. Start a claim if necessary. A court may decide whether a contract existed, what its terms were, whether either side breached it, and what remedy is available. Possible remedies include damages, payment of an agreed price, or sometimes an order requiring performance. Court rules determine the evidence and procedure.
Deadlines and time limits
Limitation periods depend on the claim, the place, the parties, and sometimes when the loss was discovered.
Typical ranges commonly found in the sources include:
- United States: Many state contract claims have periods of roughly two to six years. Claims for the sale of goods under the Uniform Commercial Code commonly have a four-year period, subject to state law and exceptions.
- England and Wales: A simple contract claim commonly has a six-year limitation period. Different rules can apply to deeds, specialties, and claims involving land.
- Canada: Many provinces commonly use a basic two-year period running from discovery, with an ultimate limitation period that may also apply. The details differ substantially by province.
- Australia: Contract claims commonly have a six-year limitation period, but state and territory legislation differs and special rules may apply.
These are typical ranges, not a calculation for a particular case. The limitation clock can be affected by acknowledgment, part-payment, concealment, a continuing breach, insolvency, or a dispute-resolution process. People commonly confirm the applicable deadline promptly with the relevant court or a licensed attorney where they live.
Documents that usually matter
Useful evidence may include:
- Text messages, emails, and messaging-app exports.
- Proposals, quotations, purchase orders, and order confirmations.
- Invoices, receipts, bank records, and payment-platform records.
- Delivery records, timesheets, photographs, and work product.
- Website terms, brochures, and standard business conditions.
- Call notes and statements from people who heard the agreement.
- Records showing who had authority to act for a business.
- Any later messages discussing changes, complaints, acceptance, or cancellation.
It is useful to preserve original files and metadata where possible, rather than editing or selectively deleting messages. Privacy, recording, and data-protection laws may restrict how communications can be obtained or shared.
How it differs by jurisdiction
United States: State contract law usually governs formation, while the Uniform Commercial Code applies to many sales of goods. UCC section 2-201 generally requires a signed writing for a sale of goods priced at $500 or more, with exceptions including specially manufactured goods, admission of the contract, and accepted or paid-for goods. State versions and exceptions should be checked. The federal Electronic Signatures in Global and National Commerce Act and state electronic-transactions laws generally prevent electronic records and signatures from being rejected solely because they are electronic.
England and Wales: There is generally no broad rule requiring ordinary commercial contracts to be written. Electronic communications and signatures can form contracts, depending on intention and certainty. The Electronic Communications Act 2000 supports the legal recognition of electronic signatures, while the Law Commission has explained how electronic execution can operate. Particular transactions, including land and deeds, have additional formalities.
Canada: Contract law is mainly provincial and territorial. Common-law provinces generally apply the usual principles of offer, acceptance, consideration, intention, and certainty; Quebec uses civil-law concepts under the Civil Code of Québec. Provincial electronic-commerce legislation generally recognizes electronic records and signatures, but exclusions and formalities vary. Sale-of-goods legislation and limitation statutes also differ by province.
Australia: Contract law is affected by common law, state and territory legislation, and federal legislation. The federal Electronic Transactions Act 1999 and corresponding state and territory laws generally recognize electronic communications and signatures, subject to exceptions. The Australian Consumer Law can add protections and remedies for consumer transactions. Land, guarantees, and regulated transactions may require additional formalities.
When people consult a lawyer
Legal advice is particularly useful when:
- A large amount of money or valuable property is involved.
- The dispute concerns land, a guarantee, intellectual property, employment, construction, or regulated goods.
- The other side denies that a contract existed.
- The messages are incomplete, ambiguous, or marked “subject to contract.”
- A limitation deadline may be close.
- A business, partnership, trust, or company may be involved.
- You received a demand letter, court papers, or a proposed settlement.
- You need advice about preserving evidence or making a legally effective demand.
A licensed lawyer can apply the law of the relevant jurisdiction and assess the evidence, possible remedies, and risks of proceeding.
Primary sources
- StatuteUnited States: Electronic Signatures in Global and National Commerce Act, 15 U.S.C. §§ 7001–7031; official U.S. Code.United States (federal)
- StatuteUnited States: Uniform Commercial Code, Article 2, including § 2-201; official state enactments and the Uniform Law Commission.United States (federal)
- StatuteEngland and Wales: Electronic Communications Act 2000; legislation.gov.uk.England & Wales
- Official sourceEngland and Wales: Law Commission, Electronic Execution of Documents; lawcom.gov.uk.England & Wales
- StatuteEngland and Wales: Limitation Act 1980; legislation.gov.uk.England & Wales
- Official sourceCanada: Electronic Commerce Acts and limitation legislation of the applicable province or territory; official provincial or territorial legislation sites.Canada
- StatuteCanada: Civil Code of Québec, including contract and electronic-document provisions where Quebec law applies; official Quebec legislation.Canada
- StatuteAustralia: Electronic Transactions Act 1999 (Cth); Federal Register of Legislation.Australia
- Official sourceAustralia: Electronic Transactions Acts of the applicable state or territory; official state and territory legislation sites.Australia
- StatuteAustralia: Competition and Consumer Act 2010 (Cth), Schedule 2, Australian Consumer Law; Federal Register of Legislation.Australia
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- Last updated
- Sep 26, 2026
- Jurisdiction
- General — United States, England & Wales, Canada, Australia
- Written by
- House Legal editorial (AI-generated, earlier format)