House Legal (houselegal.org) · Effective October 8, 2026
1. Who We Are; Scope
This Privacy Policy explains how Island Global Co, a Delaware company ("we," "us"), collects, uses, discloses and protects personal information in connection with House Legal and houselegal.org (the "Service"). By using the Service you agree to this Policy and to our Terms of Use. If you do not agree, do not use the Service. The Service is intended for adults and is not directed to anyone under 18.
2. Information We Collect
Depending on how you use the Service, we may collect:
- Information you give us: name, email address, account credentials, messages and support requests, correction reports, the guides you save, and search terms you enter. Under House Legal’s earlier product, this also included questions, files and billing details you submitted. Payment card data is collected by our payment processors, not stored by us.
- Information collected automatically: IP address, device and browser identifiers, operating system, language, referring pages, pages and features used, timestamps, approximate location derived from IP, crash and performance data, and interaction data, using cookies, pixels, SDKs, server logs and similar technologies.
- Information from third parties: sign-in providers (such as Apple or Google), payment processors, affiliate networks, data vendors, public records and sources, and analytics and security providers.
- Records from the earlier product: reports, classifications and other outputs generated from questions submitted before House Legal became a guide library.
Do not give us sensitive information (such as Social Security, government ID or financial account numbers, health information, or privileged materials) unless the Service specifically asks for it. If you do, you consent to our processing it as described here.
3. How We Use Information
We use personal information to: provide, operate, maintain and secure the Service; create and manage accounts; process payments and refunds; return search results and send guide-update alerts you ask for; communicate with you, including service messages and, where permitted, marketing; analyze and improve the Service; detect, investigate and prevent fraud, abuse, security incidents and illegal activity; enforce our Terms and protect our rights, users and the public; comply with law and legal process; and for any other purpose you consent to. We may create aggregated or de-identified data, which we may use and disclose for any purpose.
4. How We Disclose Information
We disclose information to: service providers and processors that act for us (such as cloud hosting and infrastructure, AI model providers, email and SMS delivery, payment and banking, analytics, customer support and security vendors); affiliates; advertising and affiliate partners (limited identifiers and click data); professional advisers; authorities, courts and counterparties where we believe disclosure is required or appropriate to comply with law or protect rights, safety or property; in connection with a merger, financing, acquisition, bankruptcy or sale of assets; and with your consent or at your direction. The Service no longer sends content you submit to AI providers.
5. No Sale of Personal Information; Cookies and Advertising
We do not sell personal information for money. Some cookies, affiliate links and advertising or analytics tools may disclose identifiers or browsing activity to third parties, which certain state laws call "sharing" or "targeted advertising." You may opt out by emailing us, by using your browser's cookie controls, or by enabling Global Privacy Control, which we honor where required. We do not respond to "Do Not Track" signals except as required by law. Blocking cookies may break parts of the Service.
6. Artificial Intelligence and Training
House Legal uses AI tools only in its internal editorial process, to help draft and maintain published guides. Your searches, saved guides and account information are not sent to AI providers and are not used to train AI models. If you used House Legal before it became a guide library, the questions and documents you submitted then were processed by third-party AI providers to generate reports, as the Policy in effect at the time described.
7. Retention
We keep personal information for as long as needed to provide the Service and for legitimate business, legal, tax, accounting, dispute-resolution, security and backup purposes, then delete or de-identify it according to our schedules. Backups and logs may persist for a period after deletion. We may retain information as required to comply with law or enforce our rights.
8. Security
We use administrative, technical and physical safeguards that we consider reasonable, but no method of transmission or storage is completely secure, and we cannot and do not guarantee security. You use the Service and transmit information at your own risk. You are responsible for keeping your credentials confidential. To the fullest extent permitted by law, we are not liable for unauthorized access, loss or disclosure that results from circumstances outside our reasonable control.
9. Your Privacy Rights
Your privacy choices. You can opt out of any sale, sharing or targeted advertising of your personal information, and you can limit use of sensitive information, by emailing us or by turning on Global Privacy Control (GPC) in your browser, which we treat as a valid opt-out request for that browser. We do not discriminate against you for exercising these choices. These are your privacy choices under this Policy.
Depending on where you live (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana and other U.S. states, and the EEA, UK and Switzerland) you may have the right to: know and access the personal information we hold; correct it; delete it; obtain a portable copy; opt out of targeted advertising, sale or profiling; limit use of sensitive information; withdraw consent; and not be discriminated against for exercising rights. To exercise a right, email staff@houselegal.org with the subject "Privacy Request" and enough detail for us to verify your identity (we may require you to confirm control of your account email and may deny requests we cannot verify). An authorized agent may submit a request with written proof of authority. We may decline requests where permitted by law, including where an exception applies, and will describe any appeal process in our response. EEA/UK users may also complain to their data-protection authority. We respond within the time required by law.
10. Legal Bases (EEA/UK) and International Transfers
Where GDPR or UK GDPR applies, our legal bases are performance of a contract, legitimate interests (operating, securing and improving the Service), compliance with legal obligations, and consent where required. We are based in the United States and process information there and wherever our providers operate. By using the Service you understand your information will be transferred to countries that may not provide the same level of protection as your home country; where required we use approved transfer mechanisms such as Standard Contractual Clauses.
11. Children
The Service is not intended for anyone under 18 and we do not knowingly collect personal information from minors. If you believe a minor has given us information, email us and we will delete it.
12. California Notices
California residents: in the past 12 months we have collected the categories described above (identifiers, commercial information, internet activity, geolocation (approximate), audio or visual content you submit, inferences and, if you provide it, other sensitive information) and disclosed them for business purposes to the categories of recipients described above. We do not knowingly sell or share the personal information of consumers under 16. Under California's Shine the Light law, you may request information about disclosures to third parties for their direct marketing by emailing staff@houselegal.org.
13. Nevada, Other States, and Automated Decisions
Nevada residents may submit an opt-out request regarding sale of covered information by emailing us; we do not sell it as defined by Nevada law. We do not make decisions producing legal or similarly significant effects on you solely by automated means unless we tell you.
14. Payments
Payments are processed by third-party processors and banks that collect and handle your payment details under their own policies. We may receive limited details (such as card brand, last four digits, billing name, transaction amounts and bank reference numbers) for fulfilment, accounting, fraud prevention and tax compliance.
15. Guide Library: Searches, Saved Guides and Earlier Reports
House Legal is not a law firm, and nothing you send us is privileged. The Service does not ask for descriptions of your legal situation or for documents. Search terms are used only to retrieve matching guides; they are not stored with your account, sent to AI providers, or used to build a profile, and they may appear briefly in server logs kept for security and reliability.
If you save guides, we store which guides you saved and when, and we use your email address to send update alerts, which you can stop by removing the saved guide or deleting your account.
If you used House Legal before it became a guide library, questions, documents, reports and related records from that time (including jurisdiction selections, matter classifications, pre-payment acknowledgments and purchase records) remain stored so you can download or delete them from your account. We will tell users before deleting remaining earlier records under our retention schedule.
16. Current Practices (Summary)
We currently operate as follows. This summary describes present design and is not a warranty, and it is subject to the rest of this Policy. Reading and searching guides requires no account. We do not use third-party advertising trackers, we do not sell personal information, and we do not use AI to process anything you type into the Service. Signed-in users can delete saved guides, earlier reports, and their whole account from the Account page. Payment records from earlier purchases are retained by Stripe as tax and financial law requires, even after you delete your account. Sign-in uses a strictly necessary session cookie. We honor Global Privacy Control signals.
17. Consumer Health Data; Sign in with Google
House Legal does not ask for health information. If health details were included in a question submitted under the earlier product, that may be consumer health data under Washington’s My Health My Data Act and similar laws; we keep it only so you can download or delete it, never sell it, and delete it when you delete the report or your account. If you sign in with Google, we request only your basic profile, and our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
18. Third-Party Sites
The Service may link to third-party sites and services. This Policy does not apply to them and we are not responsible for their practices.
19. Changes
We may change this Policy at any time by posting the updated version with a new date. Your continued use after the change means you accept it, to the extent permitted by law.
20. Contact
Island Global Co, a Delaware company. Privacy questions and requests: staff@houselegal.org.